Descart Privacy Policy

Effective Date: January 1, 2024

1. Introduction
Thank you for choosing Descart's services. This privacy policy applies to your use of Descart's products and services in any way. By accessing or using our services, you agree to the policies and practices outlined in this privacy policy. Therefore, please read this privacy policy carefully. This privacy policy informs you of our policies regarding the collection, use, and disclosure of data when you access and/or use our services, as well as the choices you have regarding the data. We may update this privacy policy at any time, including publishing revised versions (including the effective date of the revised versions) on our website and relevant application interfaces or mobile applications ("Site"), or by sending you the latest privacy policy via email.

2. Personal Data We Collect
We collect, process, and store certain personally identifiable information that can be used to contact or identify you when you use our services or provide consent ("Personal Data"). This Personal Data may include detailed contact information, copies of identification documents provided by you or obtained from publicly accessible databases, government identification numbers, and information related to your device or internet device (such as IP address and MAC number).

We collect the information you provide during Descart's customer registration process (which may be complete, incomplete, or abandoned midway). The use of camera and audio permissions, album permissions, and folder access permissions of your device will be done with your consent. In order to protect your rights and provide services, we may identify your IP address, third-party accounts, and their geographical or account validity.

3. How We Use Your Personal Data
We use the collected Personal Data for the following purposes:

-Providing and maintaining services

-Communicating with you, managing, delivering, improving services, and providing personalized services

-Monitoring the usage of services

-Detecting, preventing, and resolving technical issues

-Generating aggregated data from the Personal Data we collect and using it to improve our services

-Communicating with you regarding other products or services provided by Descart and/or its affiliates, unless you choose not to receive such information

4. Do We Share Your Personal Data
We do not share your Personal Data with third parties (excluding partners who provide services to Descart and have signed privacy agreements to protect customer privacy), except with your consent and under the circumstances described below.

We may share your Personal Data with third parties when we reasonably believe it is necessary for the following actions:

-Protecting and defending the rights or property of Descart and/or its clients

-Preventing or investigating improper behavior that may occur with Descart and/or its clients

-Complying with governmental requests, including regulatory agencies, law enforcement, and/or judicial authorities

-Allowing Descart's affiliates or partners to communicate with you regarding their new products or services (unless you choose not to receive such communications)

-Providing services to third-party service providers for the convenience of Descart (such as management or technical services). These third-party service providers may access your Personal -Data within the scope of fulfilling certain services, but they are obligated not to disclose your Personal Data or use it for any other purposes.

5. Do We Transfer Your Personal Data
We may transfer and retain your information (including Personal Data) on computers located outside of your state, province, country, or other government jurisdiction, where data protection laws may differ from those of your jurisdiction. Please note that we may transfer data (including Personal Data) for processing outside of your jurisdiction. By providing such information after agreeing to this privacy policy, you consent to such transfer.

We will take all reasonable measures to ensure the secure processing of your data and comply with the provisions of this policy. We will not transfer your personal data to any organization or country without appropriate protective measures (including the security of your data and other personal information).

6. How We Store Your Personal Data
We will ensure that your personal data, collected within the territory of the People's Republic of China, is stored within the territory of the People's Republic of China and kept strictly confidential in accordance with relevant laws and regulations. In the event that it is necessary to transfer the relevant user personal information collected within the country to overseas institutions, we will comply with the provisions of laws, administrative regulations, and relevant regulatory authorities. We will require overseas institutions to maintain the confidentiality of the personal information they obtain through measures such as signing agreements and conducting on-site inspections.

7. Retention of Your Personal Data
We will retain your data only for the purposes specified in this privacy policy. We will retain and use your personal data within the scope required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. By using our services, you consent to us retaining your data.

8. Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), the legal basis for collecting and using the personal information described in this privacy policy depends on the personal data collected and the specific context of the collection. We may process your personal data for the following reasons:

-We need to enter into a contract with you.

-You have given your consent.

-Processing the data is in our legitimate interests and does not override your rights.

-Compliance with legal obligations.

9. Data Protection Rights You Have under GDPR
If you are an EEA resident, you have certain data protection rights. We will take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. We also extend the same rights to users from any jurisdiction.

If you wish to know what personal data we hold about you and want to update or remove it from our systems, please contact us. We will make reasonable efforts to fulfill your request, but in certain circumstances, we may deny your deletion request, such as to comply with legal obligations.

In certain situations, you have the following data protection rights:

-Right to access, update, or delete the information we hold about you.

-Right to rectification. You have the right to correct your information if it is inaccurate or incomplete.

-Right to object. You have the right to object to our processing of your personal data.

-Right to restriction. You have the right to request that we restrict the processing of your personal data.

-Right to data portability. You have the right to request a copy of the information we hold about you.

-Right to withdraw consent. You also have the right to withdraw your consent for Descart to process your personal information.

We will verify the identity of the requesting party for data access, rectification, or deletion requests to ensure that the requesting party has the legal right to make such a request. Although we aim to respond to such requests free of charge, we reserve the right to charge a reasonable fee if the request is repetitive and complex.

You have the right to lodge a complaint with a data protection authority regarding the collection and use of your personal data by us. For more information, please contact the local data protection authority in your European Economic Area.

10. Marketing Communications
We may provide company news, promotional content, and information related to the products and services provided by Descart. We may share our personal data with our affiliates for sending marketing communications. By using our services, you accept this privacy policy and consent to receiving such marketing communications unless you choose not to receive such communications during the customer registration process.
To ensure the quality of our services, you understand that you will not be able to opt out of receiving such information related to the services, such as policy/terms updates and operational notifications.

11. Use of Cookies
When you visit our site, we may use industry-standard practices to store a small amount of data on your browser (Cookies). This information can be placed on the computer or other device you use to access the site. This information helps us identify you as a customer, collect relevant information about your use of our services, and customize our services to improve your experience. We may also use the collected information to ensure compliance with our regulatory plans and to safeguard your account from any abnormal or suspicious activities.

Most browsers are set to automatically accept Cookies. Some Cookies expire when your session is completed, while others remain on your computer or device until they are deleted or expire. You can choose to reject our Cookies, but this may affect the functionality of our services or your user experience.

12. Information Security
We strive to protect Descart and you from unauthorized access, alteration, disclosure, or destruction of the data we collect and store. We employ various measures to ensure information security, including SSL encryption for all access to Descart;

All sessions require dual authentication; regular reviews of our practices for personal data collection, storage, and processing; limited access to your personal data by our employees and vendors on a need-to-know basis and subject to strict contractual confidentiality obligations.

The security of your data is paramount to us, but you understand and agree that no internet transmission or electronic storage method can guarantee 100% security. While we make every effort to protect your personal data using commercially acceptable means, we cannot guarantee absolute security.

13. Links to Other Websites
Descart may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of the website you visit. You understand that we have no control over the content, privacy policies, or practices of any third-party websites or services, and we assume no responsibility for them.

14. Children's Policy
Descart does not provide services to anyone under the age of 18 (referred to as "Children" below). We do not knowingly or intentionally collect any personal identification information from individuals under the age of 18. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us. If we discover that we have collected personal data from children without parental consent, we will take steps to remove that information from our servers.

15. Your Interactions with Other Customers
You understand that you are solely responsible for your interactions with other Descart users. We reserve the right to monitor disputes between you and other users, but we are not obligated to do so.

16. Contact Us Regarding Privacy Matters
If you have any questions about this privacy policy or the use of your personal data, please contact us via email.